Job Description

Client Name

ReturnMe

PRoject Type

Business ,e-Commerce ,Business ,e-Commerce ,Business ,e-Commerce ,Business ,e-Commerce ,Business ,e-Commerce ,Business ,e-Commerce

Client Brief / Requirement

ReturnMe is one of the world’s largest lost & found recovery services, helping users protect valuable items like laptops, keys, ID cards, and luggage. They needed a technology partner to modernize their platform while keeping it stable for millions of users.

Their requirements included:

  • A complete UI redesign with modern UX standards.

  • A faster, more secure backend capable of handling heavy traffic.

  • Automating core workflows such as finder alerts, owner notifications, and recovery tracking.

  • Improving platform performance and reducing load times.

  • Enhancing global scalability and data security.

  • Ensuring seamless integration between various backend services.

The goal was to transform their platform into a more responsive, automated, and future-ready lost & found system.


Our Approach / Solution

Mitiz Technologies worked closely with ReturnMe to revamp the platform from front to back.

1. Modern Front-End Rebuild Using React.js

We redesigned the entire UI to provide:

  • A clean, simplified interface

  • Better navigation for item registration and tag activation

  • Faster page loading

  • Mobile responsiveness

  • Improved workflows for both users and enterprise clients

The new front-end significantly improved user experience and reduced friction in the recovery process.

2. Backend Optimization With PHP/Yii2

We upgraded and optimized backend components to achieve:

  • Faster API performance

  • Better database management

  • Reduced server load

  • Secure role-based access controls

  • Stable architecture that supports millions of IDs

This ensured stability, speed, and long-term maintainability.

3. Python Automation for Recovery Workflows

ReturnMe’s success heavily depends on how quickly a finder and owner can connect.
We automated:

  • Finder ? Owner notification system

  • Identity verification

  • Secure messaging workflows

  • Real-time recovery updates

  • Automated follow-up reminders

This resulted in a significant improvement in recovery success rates.

4. Cloud-Ready, Scalable Infrastructure

We ensured the platform was configured for:

  • High availability

  • Global delivery

  • Secure data handling

Traffic scalability during peak seasons

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